ITSM Academy Inc.
Academy’s full courseware catalog is developed in-house, by IT Professionals,
for IT Professionals. Our portfolio includes ITIL Foundation, Capability,
Lifecycle & MALC; ISO/IEC 20000 Foundation, Certified Process Design
Engineer (CPDE)®, as well as non certification workshops and simulations.
Classes are available for delivery in public, corporate and virtual classrooms;
and through our Courseware Licensing Program. Founded in 2003, ITSM
Academy is a women-owned small business. Our business values are founded
in trust, loyalty, professionalism and long term relationships.
ITSM Academy offers monthly "webucations”.
Please visit their website for the schedule:
To download previous presentations: